said Grateful Crane Executive Director Soji Kashiwagi.

returning customers are superior to new customers for a variety of reasons:They spend 300% more than new customers (RJMetrics)New customers would cost you 16X more to bring them to the same level of spending as repeat visitors (MarTech Zone)Attracting and converting new paying visitors costs about 5X-25X more than keeping an existing customer (Harvard Business Review)Repeat customers refer 2X more people than new visitors (Bain)But retaining customers doesnt happen on auto-pilot.including:Metrics offer a solid way to measure performance so you can tell if you are meeting your goals or need to make improvements.

Research shows that about 50% of smartphone users in the US.Occasionally rewarding customer loyalty is one way to boost customer retentionRestauranteintrag im Varta-Führer

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